Shipping policy
Shipping Policy
Thank you for shopping with us!
We aim to deliver your order as quickly and smoothly as possible. Please read the following information carefully before making a purchase.
📦 Order Processing Time
All orders are processed within 1–5 business days after payment is received.
You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched.
Please note: Processing time may be slightly longer during peak seasons, holidays, or promotional periods.
🌍 Shipping Time & Delivery Estimates
We work with multiple fulfillment centers to offer worldwide shipping.
Estimated delivery times vary depending on the destination and the shipping method selected at checkout.
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United States: 7–15 business days
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Europe: 7–20 business days
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Canada, Australia: 10–20 business days
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Rest of the world: 10–30 business days
These are estimated delivery times. Actual delivery may vary due to customs clearance, local postal services, weather conditions, or other unforeseen factors.
✈️ Shipping Origins
Depending on product availability, your order may be shipped from one of our international or US-based fulfillment centers to ensure the fastest delivery time.
🚚 Tracking Your Order
Once your order has been shipped, you will receive an email with a tracking number.
You can track your shipment at any time using the link provided in the email.
❗ Wrong Address Disclaimer
Please make sure your shipping address is complete and accurate.
We are not responsible for orders shipped to incorrectly provided addresses.
🌐 Customs, Duties & Taxes
International shipments may be subject to customs fees, import duties, and taxes.
These charges are the responsibility of the customer and are not included in the product price or shipping cost.
📌 Important Notice
This policy follows the guidelines of our fulfillment center to ensure fair and transparent handling of all orders.
✉️ Need Help?
If you have any questions about shipping, feel free to contact us at:
📧 info@myneckly.com